Frequently Asked Questions
Answers to common questions about towing costs, response times, vehicle types, and roadside assistance services in Georgia.
We serve Winder, Georgia and surrounding areas including Barrow County, Gwinnett County, Jackson County, Hall County, and Walton County. Our service area covers cities like Athens, Lawrenceville, Buford, Monroe, Duluth, Suwanee, Gainesville, Jefferson, Loganville, and more.
We offer light-duty towing for cars, SUVs, and pickups up to 10,000 lbs, as well as medium-duty towing for box trucks, step vans, and RVs up to 26,000 lbs GVWR. Our flatbed trucks can safely transport low-profile and luxury vehicles.
Our roadside assistance services include jump starts, flat tire changes, vehicle lockout service, and winch-out recovery throughout our coverage area.
You can request a quote by filling out our online form, calling us at (833) 362-5293, or using our chat feature. We'll need your pickup location, drop-off location, and vehicle information to provide an accurate quote.
Towing costs vary based on distance, vehicle type, and service needed. Contact us for a free, no-obligation quote based on your specific situation.
Response times depend on your location and current demand. For locations within our primary service area around Winder, GA, we typically arrive within 30-60 minutes. We provide an estimated arrival time when you call.
Yes, our flatbed tow trucks are ideal for electric and hybrid vehicles. Flatbed towing is the manufacturer-recommended method for EVs since it prevents drivetrain damage that can occur with wheel-lift towing.
Yes, we work with most major insurance companies and motor clubs. We can provide documentation and receipts needed for your insurance claim. Contact your insurance provider to confirm towing coverage under your policy.
Move your vehicle to a safe location if possible, turn on hazard lights, and stay inside your vehicle if you are on a busy road. Keep your seatbelt on and wait for our driver to arrive. If you feel unsafe, call 911.
Flatbed towing loads the entire vehicle onto a flat platform, keeping all wheels off the ground. This is the safest option for AWD, luxury, and low-profile vehicles. Wheel-lift towing raises the drive wheels and tows with the other wheels on the ground.
No, we do not transport motorcycles at this time. Our services are limited to cars, SUVs, pickups, and medium-duty vehicles such as box trucks and RVs. We recommend contacting a motorcycle-specific transport service for those needs.
Have Another Question?
We're happy to answer any questions you have about our services.